Return and Refund Policy

<h2><strong>Return &amp; Exchange Policy</strong></h2><h2><br>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://shopwithpmb.com/">ShopwithPMB.com</a>, your satisfaction matters to us. We ensure quality products and reliable service. Please read our exchange-only policy carefully:</h2><h3>1. Exchange Policy (Wrong or Faulty Product Only)</h3><p>We accept exchanges <strong>only if</strong>:</p><ul><li><p>You receive a defective or damaged product</p></li><li><p>You receive an item different from what you ordered</p></li></ul><p>✅ Please notify us <strong>within 1 day</strong> of delivery with clear photos or videos showing the issue.<br>✅ We’ll arrange a replacement at <strong>no extra cost</strong> to you.</p><p><strong>❌ We do not offer refunds.</strong></p><h3>2. How to Request an Exchange</h3><p>Contact us within the exchange window via:</p><p>📱 <strong>WhatsApp</strong>: +977 9708316649</p><p>Send your <strong>order ID</strong>, a short description of the issue, and <strong>photos/videos</strong> of the product. Our team will assist you step by step.</p><h3>Important Notes</h3><ul><li><p>Exchanges may be denied if the item is damaged due to misuse, improper handling, or if the request is made after the 2-day window.</p></li><li><p>Shipping charges may apply if the issue wasn’t caused by us.</p></li></ul><p>Thank you for shopping at <a target="_blank" rel="noopener noreferrer nofollow" href="https://shopwithpmb.com/"><strong>ShopwithPMB.com</strong></a>. We're always here to help!</p>

Return & Exchange Policy

At ShopwithPMB.com, your satisfaction matters to us. We ensure quality products and reliable service. Please read our exchange-only policy carefully:

1. Exchange Policy (Wrong or Faulty Product Only)

2. How to Request an Exchange

Important Notes